Aferiy

Date of update: April 21st, 2023

AFERIY (hereinafter referred to as “”our company””) is the official online store of AFERIY operated by our company, and portable power supplies, solar panels and other accessories. (hereinafter referred to as “”AFERIY Product”), during the warranty period described in “Warranty Period” below. The Company provides warranty service (hereinafter referred to as “”the Service””) in accordance with the conditions stipulated by the Company.

This warranty contains AFERIY’s full and exclusive warranty obligations. We do not have any other liability to us or to any person in connection with the sale of our products.

Warranty Period
The warranty period for AFERIY power supply products is 2 years (24 months) from the date of purchase of a new AFERIY product by the original consumer purchaser. (hereinafter referred to as the “Warranty Period”). Also, if you register as a user on the official website, the warranty period will be extended for another 3-5 years (36-60 months).

Detailed Warranty of the models.

Warranty Conditions

1. The Company provides the Service only to customers residing in UK;
2. if the delivered product is initially defective or damaged during delivery;
3. if the product or materials are defective under normal use;

Exchange
If we cannot procure new products due to our circumstances (out of stock, out of stock, etc.), we may issue a refund. In addition, if repair is judged impossible, difficult, or unreasonable due to the condition of the product requested by the customer, the defective product, or our circumstances, and the product requested for repair is within the warranty period. In addition, we may exchange products with the same selected functions and performance (including products that are similar to or different models from the product requested for repair) for the product requested for repair.

AFERIY will replace (at AFERIY’s expense) any AFERIY product that becomes inoperable during the applicable warranty period due to a defect in workmanship or material. A replacement product includes the remainder of the original product’s warranty period.

Original Consumer Buyer Only
AFERIY product warranties are limited to the original consumer purchaser and are not transferable to subsequent owners.

Exclusion
AFERIY’s warranty does not apply to:

• Damage caused by misuse, abuse, accidental damage, or acts of nature. (e.g. lightning strikes, tornadoes, hurricanes, etc.);
• Defects or damage caused by unauthorized modification/repair/disassembly or failure to follow official instructions or manuals;
• Any use other than normal consumer use as approved in AFERIY’s current product brochure;
• For use with products other than those available as approved in the AFERIY Product Instructions;
• Attempted repair by non-certified personnel;
• Defects or damage caused by exposure to heat, cold, liquids, or other external factors;
• Defects or damage caused by reliability or compatibility issues when using unauthorized third party components;
• Damage or damage to the product due to connection with equipment not specified by the company;
• Lost/stolen/free/refunded products;
• Unable to provide valid proof of purchase;
• Items purchased from unauthorized resellers;
• Non-quality related issues;

Claim Document
Proof of purchase and a photo of the damaged item may be required to submit a warranty claim. For all warranty claims, AFERIY reserves the right to reject warranty due to insufficient documentation or unverifiable product defects. We also reserve the right to request that the goods be returned to AFERIY for inspection.